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Shipping policy

 

1. Shipping Methods


Free shipping within the US on orders above $50.

We offer the following shipping methods for national and international orders:

Standard Shipping: The estimated delivery time is [10] business days.

Expedited Shipping: The estimated delivery time is [7] business days.

International Shipping: The estimated delivery time is [14] business days.

Please note that delivery times may vary depending on the destination and any unforeseen circumstances.

2. Order Processing

All orders are processed within [4] business days (excluding weekends and holidays) after payment verification.

Once your order has been shipped, you will receive a confirmation email with tracking information.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions and destination of the package.

The shipping cost will be shown at the time of purchase before you complete your purchase.

4. International Shipping

For international orders, keep in mind that customs duties, taxes and any additional fees imposed by the country of destination are the responsibility of the customer.

We are not responsible for any delay or problem caused by customs clearance processes.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

You can track your order by visiting our website and entering your tracking number in the designated tracking section.

6. Shipping Restrictions

We do not currently ship to certain countries or regions due to legal restrictions or logistical limitations. Please check our website for the list of countries to which we do not ship.

7. Accuracy of the Management

It is the customer's responsibility to provide accurate and complete shipping information.

We are not responsible for any delay or delivery problem caused by incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact our customer support within [3] days of the expected delivery date.

We will work with the shipping company to investigate and solve the problem as quickly as possible.

9. Returns and Refunds

For information on returns and refunds, please refer to our [Return Policy] .

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at [elc20sho@hotmail.com] or [+13056131239].